My device is broken :( ... Now what?
Sorry to hear! Find out if we can fix your phone here. Please don't hesitate to call me with any questions about repairs or problems.
What is your normal turnaround time for repairs?
Typically we make free diagnoses in at least one business day (usually we can diagnose the problem right away). We provide estimates via email, phone or text. As soon as we receive authorization to complete the repair, we'll finish most units within thirty to sixty minutes. You're welcome to either lounge in my office and watch the repair, or run a quick errand or two. We'll have it done in no time!
What are your terms of payment?
We gratefully accept cash & card.
Do you offer guarantees on your repairs?
Screen repairs are guaranteed for 1 year. All other repairs are guaranteed for 6 months. Please note accidental damages like water damage, glass breakage or misuse will not be covered under guarantee. If any fault is found in the repair performed, it will be repaired free of charge.